Most recent exchange with Vanilla


My issue with this is that you call it a "bug". But I have had my message board with Vanilla since 2012 and the downvotes have always been visible. That's 7 years. So it's not a bug, it's something the devs decided recently to change.
Hey Derek,
This was reported by a large majority of clients as an issue, and we've escalated the view permissions to moderators and admins, as was originally intended. We'll let the developers know that your community would like to see a custom toggle, but there are no plans for a change to the permission at this time.
Let us know if you need anything else!
Comments
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Bunch of goddamned fucking nerds. Never a day goes by that I regret leaving my tech career back in 99. Definitely don't miss working with a bunch of socially retarded engineers.
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I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
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That's the HCH way - to be a pain in the ass.DerekJohnson said:I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
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well....yeah.DerekJohnson said:I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
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I’d offer to off them for you Stalin but you could not be clearer with what’s acceptable and what’s not acceptable on HH.DerekJohnson said:I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
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you might be too fragile for HHdirtysouwfdawg said:
I’d offer to off them for you Stalin but you could not be clearer with what’s acceptable and what’s not acceptable on HH.DerekJohnson said:I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
let it go -
I’m thinking of changing my handle to @bipolardawg the ups and downs are pretty rough.DerekJohnson said:
you might be too fragile for HHdirtysouwfdawg said:
I’d offer to off them for you Stalin but you could not be clearer with what’s acceptable and what’s not acceptable on HH.DerekJohnson said:I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
let it go -
A large majority of clients are gaping pussiesDerekJohnson said:Derek said:
My issue with this is that you call it a "bug". But I have had my message board with Vanilla since 2012 and the downvotes have always been visible. That's 7 years. So it's not a bug, it's something the devs decided recently to change.
Hey Derek,
This was reported by a large majority of clients as an issue, and we've escalated the view permissions to moderators and admins, as was originally intended. We'll let the developers know that your community would like to see a custom toggle, but there are no plans for a change to the permission at this time.
Let us know if you need anything else!
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Jesus it's not like you're calling them harassing their support staff or anything.
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How much is it going to cost us? for them to give a fuck?DerekJohnson said:I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
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Did you try sending them a link to some of our premium yoga partners? Perhaps that would help?
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"How may we secure your business?"........ Business secured now fuck off.
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Per your TOS, how easily can our* couch be sold outta the vanilla showroom?
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They must figure if he hasn't left by now, he never will.GrundleStiltzkin said:Per your TOS, how easily can our* couch be sold outta the vanilla showroom?
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It’s starting to sound like Derek works for vanilla.
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Boo fucking hoo. Every customer we have is a pain in my ass at work, but I don't shine them on like Vanilla shined you right there.DerekJohnson said:I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
You should keep bugging them. Every day. Until they make you happy. -
Now you get to chat with drunk 24 year olds in your prius!PurpleBaze said:Bunch of goddamned fucking nerds. Never a day goes by that I regret leaving my tech career back in 99. Definitely don't miss working with a bunch of socially retarded engineers.
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It's a huge improvement.Pitchfork51 said:
Now you get to chat with drunk 24 year olds in your prius!PurpleBaze said:Bunch of goddamned fucking nerds. Never a day goes by that I regret leaving my tech career back in 99. Definitely don't miss working with a bunch of socially retarded engineers.
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I am pretty sure we have done thathaie said:Jesus it's not like you're calling them harassing their support staff or anything.
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DerekJohnson said:
I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
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Number 7 will SHOCK youUW_Doog_Bot said:DerekJohnson said:I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
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I don't have an issue with that individual response. It is the sum total of interactions. It is reasonable to explain why a change is made, that you understand in this case a different option is desired and you'll pass that on, but currently that isn't on the roadmap.dflea said:
Boo fucking hoo. Every customer we have is a pain in my ass at work, but I don't shine them on like Vanilla shined you right there.DerekJohnson said:I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
You should keep bugging them. Every day. Until they make you happy.
The issue is I think we understand how far this enhancement request will go. -
You’re being very patient with them Derek. I probably would’ve handled the situation differently.
Just out of curiosity, do you deal with the same point of contact, or they passing you from one lackey to another? -
I guess I would have handled it differently too, but we're not supposed to talk about genocide & mass executions here. So, I kept it to myself.Doog_de_Jour said:You’re being very patient with them Derek. I probably would’ve handled the situation differently.
Just out of curiosity, do you deal with the same point of contact, or they passing you from one lackey to another? -
Did you tell them that we used to have a guy on here who managed a hobby board? That should put the fear of Allah in them.
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This is a good comeback. For real.dirtysouwfdawg said:
I’m thinking of changing my handle to @bipolardawg the ups and downs are pretty rough.DerekJohnson said:
you might be too fragile for HHdirtysouwfdawg said:
I’d offer to off them for you Stalin but you could not be clearer with what’s acceptable and what’s not acceptable on HH.DerekJohnson said:I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
let it go -
You wouldn't have any way of knowing if I was or not. But I can assure you that I'm not.haie said:Jesus it's not like you're calling them harassing their support staff or anything.
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I used to deal with a woman rep until somebody on HH wrote a post demanding she expose her breasts. I received a call from the president of Vanilla saying that he believes in free speech but that his employee was very upset and he can't allow that kind of thing to occur. I agreed with him and assured him that the situation would be taken care of.Doog_de_Jour said:You’re being very patient with them Derek. I probably would’ve handled the situation differently.
Just out of curiosity, do you deal with the same point of contact, or they passing you from one lackey to another?
Soon after I was assigned a male rep. Overall he has been very good. But the Chincredle crisis from last year led to some back and forth arguments between him and I. If I recall correctly, things only got resolved when I contacted the president and explained how I felt the rep and devs were dragging their feet with us.
While that situation got resolved, it led to heightened tensions between me and the rep and devs. Which is why I'm getting nonsense responses now, I believe. -
Contact the president again and tell him has a bunch of soft fucking losers working for him
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This.RaceBannon said:Contact the president again and tell him has a bunch of soft fucking losers working for him