Best Of

I’m pretty good at customer service, have been for a long time and can tell you that the industry standards I was taught 20 years ago are melting. It doesn’t help that every third customer checking out is having a loud conversation with someone else on their phone. It’s a two way street.

I'm not a "nobody wants to work anymore" guy like my dad who won't acknowledge how shitty working service jobs is in most ways these days and am a hate small talk and any interaction semi autistic fuck but the two cent lowest level of acknowledgement is 10x easier than creating some sort of weird you're not there game of chicken.

The Woolley version includes person sits down at a table and no one comes over for 18 minutes so you go up and ask then they're mad saying someone was gonna come over and again all it took was a three word acknowledgement or two to avoid all that.