Most recent exchange with Vanilla
Comments
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Well, that certainly explains things. Unfortunate situation.DerekJohnson said:
I used to deal with a woman rep until somebody on HH wrote a post demanding she expose her breasts. I received a call from the president of Vanilla saying that he believes in free speech but that his employee was very upset and he can't allow that kind of thing to occur. I agreed with him and assured him that the situation would be taken care of.Doog_de_Jour said:You’re being very patient with them Derek. I probably would’ve handled the situation differently.
Just out of curiosity, do you deal with the same point of contact, or they passing you from one lackey to another?
Soon after I was assigned a male rep. Overall he has been very good. But the Chincredle crisis from last year led to some back and forth arguments between him and I. If I recall correctly, things only got resolved when I contacted the president and explained how I felt the rep and devs were dragging their feet with us.
While that situation got resolved, it led to heightened tensions between me and the rep and devs. Which is why I'm getting nonsense responses now, I believe.
How difficult would it be to switch platforms? Is it worth it? -
FREE PUBCFetters_Nacho_Lover said:Did you tell them that we used to have a guy on here who managed a hobby board? That should put the fear of Allah in them.
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Why do you need to pick your battles? If they provide bad service and view their paying customers as a pest, it's probably time to move on. No battle necessary. Just tell them to fuck off and take your bidness elsewhere.DerekJohnson said:I would like to express my frustration more on this issue, but I need to pick my battles. Their rep made it clear that Vanilla views me and Hardcore Husky as pains in their ass.
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You mean devs and their parents read these boards?
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And the rep and his 2 dads also.MikeDamone said:You mean devs and their parents read these boards?
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Can we see HIS BREASTS ?DerekJohnson said:
I used to deal with a woman rep until somebody on HH wrote a post demanding she expose her breasts. I received a call from the president of Vanilla saying that he believes in free speech but that his employee was very upset and he can't allow that kind of thing to occur. I agreed with him and assured him that the situation would be taken care of.Doog_de_Jour said:You’re being very patient with them Derek. I probably would’ve handled the situation differently.
Just out of curiosity, do you deal with the same point of contact, or they passing you from one lackey to another?
Soon after I was assigned a male rep. Overall he has been very good. But the Chincredle crisis from last year led to some back and forth arguments between him and I. If I recall correctly, things only got resolved when I contacted the president and explained how I felt the rep and devs were dragging their feet with us.
While that situation got resolved, it led to heightened tensions between me and the rep and devs. Which is why I'm getting nonsense responses now, I believe.
Asking for a fren. . . .
NTTIATWWT -
GRASS ROOTS MOVEMENT!!!! Back when I thought forums were cool I used Simple Machines Forum dunno if thats still kosher. Can Derek get a copy of the database for this piece of shit?Doog_de_Jour said:
Well, that certainly explains things. Unfortunate situation.DerekJohnson said:
I used to deal with a woman rep until somebody on HH wrote a post demanding she expose her breasts. I received a call from the president of Vanilla saying that he believes in free speech but that his employee was very upset and he can't allow that kind of thing to occur. I agreed with him and assured him that the situation would be taken care of.Doog_de_Jour said:You’re being very patient with them Derek. I probably would’ve handled the situation differently.
Just out of curiosity, do you deal with the same point of contact, or they passing you from one lackey to another?
Soon after I was assigned a male rep. Overall he has been very good. But the Chincredle crisis from last year led to some back and forth arguments between him and I. If I recall correctly, things only got resolved when I contacted the president and explained how I felt the rep and devs were dragging their feet with us.
While that situation got resolved, it led to heightened tensions between me and the rep and devs. Which is why I'm getting nonsense responses now, I believe.
How difficult would it be to switch platforms? Is it worth it? -
The next time Vanilla gives you any problems, you should say "oh yeah? well you guys should have named your company Chocolate...because you're shit."
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RrFenderbender123 said:
The next time Vanilla gives you any problems, you should say "oh yeah? well you guys should have named your company Chocolate...because you're killin my DAWGS."
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*DWAGSPurpleJ said:Rr
Fenderbender123 said:The next time Vanilla gives you any problems, you should say "oh yeah? well you guys should have named your company Chocolate...because you're killin my DAWGS."
