“In a now-classic study, Barbara and Gene Eakins recorded seven university faculty meetings. They found that, with one exception, the men at the meeting spoke more often and, without exception, spoke longer. The longest comment by a woman at all seven gatherings was shorter than the shortest comment by a man. Susan Herring found a similar pattern in online discussions among linguists on professional topics: Messages written by men were, on average, twice as long as those written by women.”
That's because the men are busy taking all that time to explain and write things that the women can understand.
The new sales reps at our company (who fucking suck) keeping asking us for reports on their territory. Like bitch you make all your money from new business. Fuck your territory. If I were you I'd never call a single customer. (They get like a kicker if the territory numbers grow )
I have legit real time dashboards on their commissions and quota rates from a damn power bi data scientist consultant. Like fuck you. Sell something
I've made it so easy. All they have to do is sell. There is virtually zero bs administrative stuff. Pricing, new account creation, agreements, etc all totally automated with a few clicks.
I was asked (as in managers asked the owner to force us, of course with no tech people present) to make a custom billing and subscription system, plus a bunch of implementation tools, 100% in house. Engineers said, "Ughh so we're going to make tools that could potentially take longer than our main platform took, built for people that we pay, instead of people that pay us? While we already work our balls off to support pandemic growth and influx of customers?"
I didn't exactly say no, just slowly over time owner and vp came to the realization on their own of how embarrassing the situation was and tuned them out on it.
Also don't forget I am by far the best sales person in the company. Because I built the systems. I can sell to anyone in full confidence why they should by from us. Its super legit. Far superior to the competition.
Our shortcomings are on the purchasing and warehousing side. The customer to order experience is easily the best. Honestly I can't make it any better. Anything is a slight incremental improvement.
We have the same problem. "A salesperson should just know how to sell, imp/support should just know how to click buttons", when in reality understanding software and a platform greatly benefits every role at a company nowadays.
Developers should also know the customer base well on the flip side, to build better interfaces without wasting time and rewriting shit all over.
National pharma sales meetings were the only good thing about redeeming quality aside from a ridiculous paycheck/expense account. A week in Orlando and renting out the parks every night with free booze and food every 100 yards or so. Very few mandated meetings and a lot of free time.
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Who else would get the coffee and sammich orders straight?
(ducks from whatever @Doog_de_Jour throws)
Developers should also know the customer base well on the flip side, to build better interfaces without wasting time and rewriting shit all over.
Yes please.