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Customer Service
WoolleyDoog
Member, Swaye's Wigwam Posts: 4,715 
This is mostly food related so I feel like this is where I'm putting it. Is anyone else noticing this? It's gotten so bad sometimes I legit just leave places I intended purchasing food/drinks at. I generally think of the city version of this, but there's also a (possibly unrelated and older) Woolley/rural version where if you aren't the 4.5 losers who hang out at this bar and drink three Rainiers and spend $13 over 10 hours they hate you too.
Comments
The trend down with alcohol and alot of other factors make breweries/restaurants pretty tough to work at and you forget the customer service aspect of it, especially if your establishment has a brewery aspect to it where getting kegs out the door is more important than what's going on in the tap room or restaurant.
Breweries, like tech, ballooned with covid and then they didn't anticipate that college age kids nowadays aren't acting like college aged kids from our generation. Even if they were, it's really expensive now relative to college kid fuck around money.
I know weed owners and tap room owners and the weed owners are still flourishing and the tap room owners are somewhat panicking and pivoting to non alcohol options.
I'm not a "nobody wants to work anymore" guy like my dad who won't acknowledge how shitty working service jobs is in most ways these days and am a hate small talk and any interaction semi autistic fuck but the two cent lowest level of acknowledgement is 10x easier than creating some sort of weird you're not there game of chicken.
The Woolley version includes person sits down at a table and no one comes over for 18 minutes so you go up and ask then they're mad saying someone was gonna come over and again all it took was a three word acknowledgement or two to avoid all that.
I’m pretty good at customer service, have been for a long time and can tell you that the industry standards I was taught 20 years ago are melting. It doesn’t help that every third customer checking out is having a loud conversation with someone else on their phone. It’s a two way street.
Sitting down with my brother in law, mother, sister, has resulted in numerous situations where we're pissed that it took 10 minutes later for a first beer, and the bartender/manager is blamed in almost all of those situations.
Portland/Happy Valley/Lake O.
CAN CONFIRM!
The alcohol trend down is shit AF. How are young people supposed to pair up and start making babies without alcohol as social lubricant? We're gonna end up a nation of childless cat ladies and cat dudes over this.
This is gonna sound way rapier than intended but when I got single I dated a few women on apps who didn't drink and it was hard as shit. A massive percentage of them on apps say they don't drink.
Deal breaker for me personally.
Loosen up Sandy
It's also not just the literal fact that they don't drink alcohol that's the problem it's that it's also a tell that they don't really like to cut loose and have a good time and can't just do something in moderation and enjoy it.
Well I don't know about the women on your apps, but I can say that as a guy who grew up in a raging alcoholic household, I've just never had any desire to drink at all. And while I have a number of faults, nobody would call me boring.
It's funny that a couple days ago I was going to start a customer service thread but decided not to because it might be misinterpreted or whatever. But last summer I started a subscription to Golf Digest, and have only received 3 of the 10-11 issues I was supposed to receive. Given that I follow Tom Saguto Golf on YouTube, I wasn't really getting much value out of the magazine anyway, so I decided to cancel. So far I have called and left a voice message, emailed customer service and called again. No response. And I know that I am going to be rebilled.
Then a few days ago I received a notice in the mail that apparently my employer had deposited some money in an HSA account for me that I didn't know I had. I am on a payment program for my last remaining medical expenses from the surgery last fall. The amount in the account would cover a big majority of the remaining debt. So far I have emailed and called and emailed again, and haven't gotten a response. And I'm just kind of like, "What happened to customer service in this country?"
Having met you, I'm 100% positive you're an asset to your company in public relations.
I don’t get too worked up at the front end of a meal. If a place is busy, usually the Throbber cuts them a little slack.
What absolutely blows my mind though is how fucking long it takes servers to deliver and collect the bill. If I was a restaurant manager that would be the single biggest emphasis. The meal is over, get the money and turn the fucking table over. Instead the server fucks around and dilly dallys, eventually saunters over to deliver the bill, then disappears again, then eventually comes back only to disappear again to run the credit card. Stupid and slow process. Nothing will melt a tip for me faster than paying taking 5 minutes or more.
Fortunately my local go to bar/restaurant has invested in hand helds which saves a shit ton of tim.
The distortions to society that covid and the response caused are still being realized to this day
Obviously an alcoholic should cut out the drinking. As for me when it came to the dating pool, it’s a compatibility thing with regards to enjoying drinks. Same reason while I’d never marry a vegetarian. Medium rare steaks on date night and cab that drinks like merlot or GTFO.
You and them are not the same. I think you can also tell the difference between people who don't drink because they were affected by alcoholism or even someone who is a recovering addict and someone who is just doing it because they're no fun or because they've probably connected it to white privilege or something. Thankfully my girlfriend is a borderline alcoholic.
"Thankfully my girlfriend is a borderline alcoholic."
A late entry contestant for slogan of the year
It would fit on a glass no?
Usually I select these slogans but this year I might have to put it to a vote. This is going to be the last year for beer goblets, the final one. I've got a handful of slogans but might have to throw it to the people. I'm scheduled to order glasses, magnets and shipping materials by mid June.