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Home Depot / Lowe’s employees
The floor and register staff hate answering any questions and rarely have an answer. You can feel their disdain when asking a quick question. It’s literally crazy. Have some pride. Take 10 minutes a day for a week and learn the store. Even ordering for will call causes mass confusion.
Robots will be first deployed in these stores in combination with the app. The app is more helpful than the staff.
I know first world problems.
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Comments
They didn't have 78 employees, but the half dozen they had on the floor all knew their asses from a hole in the ground. Henry Bacon also used to be a pretty good place to go. They had a store in Bellevue, and I'd see donkeys in BMWs pulling out of there with a sheet of plywood on the roof. Yeah dude - you'll make it home fine! lol
I like Ace, but it's a tough market to exist in right now. I hope they can hang in there with the big box stores. Lowe's and Home Depot are both way fucking behind what Lumbermen's and Henry Bacon were. Low prices, sure, but the inventory is largely garbage. If I brought shit like that home back in the day, my old man would have said "Fuck that shit - take it back and get a better one!" He's struggling with the way the world is today. Like Race is.
And Ernst Malmo
No dude, I just got started! 12:01
Oh, and I started shopping at HD.
I used to love going with my Dad to 84 as a kid early on a Saturday morning and buying piles of building materials in bulk for whatever project he was going to kill me with the rest of the weekend. It was always a surprise as to what we would be doing, so I could determine how fucked I was based on what we were buying - same system @dflea describes above just carry around a slip with your order for pick up at loading later. If we stopped at the PVC or galvanized rack I knew I would be digging. If we stopped at the bricks or rocks I knew I was doing a combo of hauling and digging. If we stopped at the shingles, I knew I was totally fucked.
They had a PGA tour stop too
Fucking fiberglass insulation for me. Because guess who the asshole in the attic was going to be?
"Hey son, haul that huge fucking roll of tar paper up here on that rickety ass ladder from 1952!"
Outer voice: Sure Dad!
Inner voice: It's a good day to die.