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Update on Website Fixes

DerekJohnsonDerekJohnson Administrator, Swaye's Wigwam Posts: 59,718
First Anniversary First Comment 5 Awesomes 5 Up Votes
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Communicated directly with Vanilla and here is their response:


Hi Derek,

First of all, my apologies for the delay. We're going to refund the last month's charge.

Please send future emails to support@vanillaforums.com or post to vanillaforums.com/help for a prompt response.

As for the problem with iPad, it has been escalated to a developer who is currently testing. It looks like mobile Safari is blocking cookies set from a page that is i-framed. We're going to research a fix for this but it's not an easy problem to fix. The workaround right now is to use Chrome on iPad or to put your forum on a sub-domain instead of in an i-frame.

There is a second issue with your theme where in portrait mode on an iPad Mini, the 'new discussion' button is hidden because of how the page re-sizes. We're going to try to add something to your theme to keep that button visible.


Best,
Vanilla Forums Support

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