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Update on Website Fixes
DerekJohnson
Administrator, Swaye's Wigwam Posts: 65,218 
in Tug Tavern
Communicated directly with Vanilla and here is their response:
Hi Derek,
First of all, my apologies for the delay. We're going to refund the last month's charge.
Please send future emails to support@vanillaforums.com or post to vanillaforums.com/help for a prompt response.
As for the problem with iPad, it has been escalated to a developer who is currently testing. It looks like mobile Safari is blocking cookies set from a page that is i-framed. We're going to research a fix for this but it's not an easy problem to fix. The workaround right now is to use Chrome on iPad or to put your forum on a sub-domain instead of in an i-frame.
There is a second issue with your theme where in portrait mode on an iPad Mini, the 'new discussion' button is hidden because of how the page re-sizes. We're going to try to add something to your theme to keep that button visible.
Best,
Vanilla Forums Support
Hi Derek,
First of all, my apologies for the delay. We're going to refund the last month's charge.
Please send future emails to support@vanillaforums.com or post to vanillaforums.com/help for a prompt response.
As for the problem with iPad, it has been escalated to a developer who is currently testing. It looks like mobile Safari is blocking cookies set from a page that is i-framed. We're going to research a fix for this but it's not an easy problem to fix. The workaround right now is to use Chrome on iPad or to put your forum on a sub-domain instead of in an i-frame.
There is a second issue with your theme where in portrait mode on an iPad Mini, the 'new discussion' button is hidden because of how the page re-sizes. We're going to try to add something to your theme to keep that button visible.
Best,
Vanilla Forums Support
Comments
Let it play out.