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Related but different experience from a much less technical side.
It's been the same experience for us at an implementation level for OPM. Good PM's benefit from having one more tool or "assistant". For the rest It's mostly worthless. It can increase productivity but not replace it.
The tell on it's limitations was when lots of major companies pulled back on capital investment for "digital transformation".
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We’re playing around with some stuff for our sales team crm shit but only because all the premium features got rolled into the normal package.
I mean it’s definitely somewhat useful in a lot of different applications but now that the whole overblown hype train is ending I think people’s expectations have been lowered and they are willing to get some value out of it in more specific ways.
